How Does Property Management Work (What do Property Managers Do)?

Florida PMServices • June 26, 2020

Many of the rental property owners we work with have never worked with a property management company before, and they might not know what to expect. It’s easy to misunderstand what professional property managers do for you and your property, and today we want to help you understand our role and how we can help you have a better investment experience.

Leasing Your Florida Rental Property

A vacant rental property is an expensive investment, and we work hard to lease your home quickly to qualified tenants. We work with you to prepare your property for the market, and we might make some recommendations on what you can do in terms of updates, upgrades, and landscaping to earn more rental income and attract better tenants.

Property managers understand the local rental market and can establish a rental value that’s competitive but also likely to bring in as much money as possible. You can expect a strategic online marketing process, showings, and an efficient and consistent screening process. You won’t have to worry about staying compliant with fair housing laws because we keep up on the requirements. The end result of a professional leasing process is a well-qualified tenant who has demonstrated a history of paying rent on time and taking care of rental properties.

Once a tenant has been placed, you can expect your property manager to collect the move-in funds and execute the lease. There will be a thorough inspection to document the condition of your property.

Property Managers Maintain and Protect Your Investment

After a tenant is placed, the day-to-day management will begin. This should include:

Rent collection.
Lease enforcement.
Managing routine and emergency maintenance issues.
Responding to tenant concerns and questions.
Providing accounting and bookkeeping services for your property.
Communicating with owners, tenants, vendors, and other interested parties such as insurance agents, attorneys, accountants, and other professionals.

You want to make sure your tenants and property are performing the way you expect them to, and we provide the resources, experience, and systems to make sure that happens.

Compliance with Florida Rental Laws

Renting out a home requires you to follow all local, state, and federal laws and regulations. There’s a lot to know and keep up with. You have to understand the fair housing laws, habitability requirements, and the rules surrounding security deposits and landlord/tenant relations. You need to understand the Americans with Disabilities Act, and how it pertains to tenants who have service animals or need accommodations. You need to follow the Fair Credit Reporting Act when you’re gathering data and screening applications.

A professional property manager stays up to date on all of these regulations and keeps you and your property in compliance. This takes a lot of risk and liability off your plate. It’s easy to make an unintentional mistake that could end up costing you thousands of dollars.

Professional Rental Property Accounting

Professional property management includes transparent, detailed, and accurate accounting. You can expect to receive regular statements that outline the income and expenses associated with your rental property, and at the end of the year, you should receive a 1099 that you’ll need to file taxes. A good property management company will provide an online portal where you can have instant access to your account at any time. This will help you stay organized and informed.

Property Managers Help you Earn More and Spend Less

A good property manager will do more than place tenants and collect rent. When you’re working with professionals, you’ll find that you can earn more on your investment, even with the management and leasing fees that you pay. Property managers place better tenants quickly, which saves you money on extended vacancies, potential property damage, and eviction costs.

Your property manager will also inspect and maintain your home, addressing small problems while they’re manageable and relatively inexpensive. A minor leak that’s left to become a huge plumbing issue will cost you more and probably displace your tenants. Good property management prevents that. You can also count on discounted repair costs because property managers provide so much work to vendors like plumbers and electricians. Usually, we get preferred rates that are much lower than what you’d pay as an individual landlord.

If you’d like to learn more about how a professional management team can help with your rental property, please contact us at Florida Property Management Services.

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Understanding the Requirement of a Property management Company to be added as "additional insured" on a Landlord's liability insurance policy

By Florida PMServices • October 13, 2024

In the world of property management, insurance is one of the critical elements that ensure both the landlord’s and the property management company's protection from potential risks and liabilities. One of the common practices in property management is for the management company to be named as an "additional insured" on the landlord’s liability insurance policy. But what exactly does this mean, and what requirements must be met for a property management company to be added as an additional insured? This blog will delve into what it means to be an additional insured, the benefits and coverages it provides, and the steps involved for a property management company to be included in a landlord’s liability insurance. What is an Additional Insured? An "additional insured" is a person or entity that is covered under someone else's insurance policy. In the context of property management, this means that the property management company is protected under the landlord's insurance policy in case of claims or lawsuits related to the management of the property. By being named as an additional insured, the property management company receives many of the same protections as the landlord, particularly when it comes to liability claims. For instance, if a tenant or visitor is injured on the property and decides to file a lawsuit, both the landlord and the property management company could be named in the lawsuit. If the property management company is listed as an additional insured, the insurance policy will provide coverage for both parties in defending against the claim, thus reducing the property manager’s potential exposure to financial loss. Why Should a Property Management Company Be Added as Additional Insured? Adding a property management company as an additional insured is a common industry practice and offers several advantages for both landlords and property managers. Protection Against Liability Claims: One of the primary reasons to add a property management company as an additional insured is to protect them from potential liability claims. Since property managers are responsible for handling various aspects of the property, from repairs and maintenance to tenant relations, they are at risk of being named in lawsuits. As an additional insured, the property management company is shielded from these risks and can rely on the landlord’s insurance policy to handle claims related to their activities. Risk Mitigation: Having a property management company named as an additional insured helps mitigate risks for both the landlord and the property manager. It ensures that there is adequate coverage for potential claims that could arise from the property’s day-to-day management. This reduces the likelihood of disputes between landlords and property managers over who is liable for a particular claim, streamlining the process for addressing legal matters. Cost Savings: If a property management company is added as an additional insured, they do not need to carry separate liability insurance for that specific property. This can result in cost savings for the management company, which can be passed on to landlords in the form of reduced management fees. Of course, property management companies must carry their own general liability and professional liability insurance policies but being named as additional insured on a landlord's liability policy avoids the need of carrying a liability policy for that specific property which results in savings of operating costs and therefore provides the abiity for the management company to pass on those savings to the landlord in the form of lower management fees. What Coverages are Provided When a Property Management Company is Named as Additional Insured? When a property management company is added as an additional insured, they receive coverage for a wide range of potential claims and liabilities, including: General Liability Coverage: This is the core coverage that a property management company benefits from as an additional insured. General liability insurance covers bodily injury and property damage that occurs on the rental property. For example, if a tenant trips and falls due to a poorly maintained stairway, and both the landlord and property management company are sued, the insurance policy will cover the costs of defending the lawsuit, as well as any potential settlements or judgments. Property Damage Claims : If damage occurs to a tenant’s property or personal belongings due to the negligence of the property manager (for instance, a leak that was not promptly repaired), the additional insured coverage can protect the management company from liability. Legal Defense Costs: In the event that a property management company is sued, the insurance policy will cover legal defense costs, including attorney fees, court costs, and any other related expenses. This is particularly important as legal fees can quickly add up, even if the property manager is ultimately not found liable. Errors and Omissions (E&O): In most cases E&O coverage is provided as a separate liability policy that is obtained by the property management company at no cost to the landlord Requirements for Adding a Property Management Company as Additional Insured For a property management company to be added as an additional insured, several steps and requirements need to be met: Landlord Consent: The landlord must first agree to include the property management company as an additional insured on their insurance policy. This is typically negotiated as part of the property management agreement. It is in the best interest of both parties, as it ensures comprehensive coverage for any incidents that occur on the property. Endorsement: Adding a property management company as an additional insured usually requires an endorsement to be added to the landlord’s existing policy. This endorsement officially extends the coverage to include the management company. The landlord must request this endorsement from their insurance provider, and there may be a small fee associated with adding it. Policy Limits and Coverage Types: It is essential that the landlord’s policy has adequate limits and the right types of coverage. Property management companies should ensure that the policy includes sufficient general liability coverage, as well as coverage for property damage, bodily injury, and other risks specific to the management of rental properties. Verification and Documentation: Once the property management company is added as an additional insured, it is important to obtain a certificate of insurance (COI) from the landlord’s insurance provider. This document serves as proof that the management company is covered and can be kept on file for reference. Property managers should periodically verify that the coverage remains active and up-to-date, particularly when policies are renewed or if the landlord changes insurers. Adding a property management company as an additional insured on a landlord’s liability insurance policy is a crucial step in mitigating risks and ensuring comprehensive protection for both parties. By understanding what additional insured status means, what coverages it provides, and the steps involved in obtaining this coverage, property management companies can better protect themselves from potential liabilities and provide landlords with greater peace of mind. For landlords, including their property management company as an additional insured is a relatively simple process that can prevent costly legal battles and ensure seamless management of their rental properties. As with all aspects of property management, clear communication and well-defined agreements are key to protecting both parties and ensuring the long-term success of the property management relationship.

Leasing Occupied Properties vs. Vacant and Rent-Ready Properties: Pros and Cons for Landlords

By Florida PMServices • September 13, 2024

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Choosing the Right Tenant for your Residential Rental Property

By Florida PMServices • August 13, 2024

Choosing the right tenant for your rental property is one of the most critical decisions you will make as a landlord. A good tenant can ensure a steady income stream, maintain the property’s condition, and create a positive living environment, reducing the risk of costly repairs and legal disputes. On the other hand, a poorly chosen tenant can lead to frequent late payments, property damage, and a host of other issues that can make your life as a landlord much more difficult. To help you navigate this crucial process, here’s an in-depth guide on how to select the best tenant for your rental property. 1. Conduct a Thorough Screening Process The cornerstone of selecting the right tenant lies in a meticulous screening process. This process should begin with a comprehensive background check. A background check is crucial because it provides insight into the tenant's history, which can be a good predictor of future behavior. This check should include: Credit Check: A tenant’s credit report is a strong indicator of their financial responsibility. It reveals how well they manage their finances, whether they have a history of paying bills on time, and any significant debts they might be carrying. A higher credit score generally indicates that the tenant is reliable in meeting financial obligations. Criminal Background Check: Ensuring the safety of your property and other tenants is paramount. A criminal background check will help you identify any red flags, such as past convictions that might suggest a higher risk of property damage or issues with other tenants. While not all criminal histories should automatically disqualify a potential tenant, it’s important to weigh the nature and severity of any offenses. Eviction History Check: Checking a tenant’s eviction history can provide valuable insights. If a potential tenant has been evicted in the past, it’s crucial to understand the circumstances. Frequent evictions are a red flag and might indicate a pattern of non-payment or lease violations. Employment Verification: Verifying the tenant’s employment is essential to ensure they have a steady income source. Contacting their employer can confirm not only their job status but also their length of employment, which can be a good indicator of stability. Income Verification: Ideally, the tenant’s monthly income should be at least three times the rent amount. This ratio helps ensure that they can afford to pay rent consistently. You can verify this by requesting recent pay stubs, bank statements, or a letter of employment. 2. Assess Financial Stability Financial stability is one of the most critical factors in tenant selection. Even if a tenant has a clean background, if they do not have the financial means to pay rent consistently, they may not be the right fit for your property. Here’s what to consider: Income-to-Rent Ratio: As mentioned earlier, the tenant’s income should ideally be three times the rent. This ratio provides a buffer for the tenant’s other financial obligations and helps reduce the risk of late payments. Savings and Financial Reserves: Tenants with some savings or financial reserves are often better equipped to handle unexpected expenses without defaulting on rent. This information might not always be available, but if a tenant voluntarily shares it, it can be a good sign of financial prudence. Debt-to-Income Ratio: A tenant may have a high income, but if they are also burdened with significant debt, their ability to pay rent consistently could be compromised. Reviewing their debt-to-income ratio can provide a more complete picture of their financial situation. 3. Check References from Previous Landlords References from previous landlords are one of the most valuable tools in your tenant selection arsenal. These references can provide firsthand insights into the tenant’s rental history and behavior. Here’s how to effectively use landlord references: Rent Payment History: Ask previous landlords whether the tenant paid rent on time and if there were any issues with late payments. Consistent on-time payments are a strong indicator of a reliable tenant. Property Maintenance: Inquire about how well the tenant maintained the property. Did they leave the property in good condition? Were there any damages beyond normal wear and tear? A tenant who takes care of the property is less likely to cause expensive damage. Lease Compliance: Did the tenant comply with the terms of the lease? Ask about any issues related to noise complaints, unauthorized occupants, or other lease violations. A tenant who respects the lease terms is likely to be easier to manage. Reason for Moving: Understanding why the tenant is moving can also be telling. Are they relocating for a job, or are they leaving because of unresolved disputes with the previous landlord? The reason for moving can provide context to their application. Verify you are talking to the right person, the actual landlord or agent and that he/she is not trying to get rid of a bad tenant 4. Evaluate Personal Traits and Compatibility While financial stability and a clean rental history are crucial, the tenant’s personal traits also play a significant role. You want to find a tenant who will not only pay rent on time but also be a responsible and respectful neighbor. Here’s what to consider: Communication Skills: Good communication is key to a successful landlord-tenant relationship. Evaluate how responsive and clear the tenant is in their communications during the application process. A tenant who communicates well is likely to report maintenance issues promptly and adhere to lease terms. Respect for Property and Neighbors: Consider the tenant’s attitude toward property maintenance and neighborly behavior. A tenant who shows respect for their living environment and others is likely to be a positive presence in your property. Stability and Longevity: If you’re looking for a long-term tenant, consider their stability. Do they have a stable job or family ties in the area? Tenants who are likely to stay long-term reduce turnover costs and the stress of frequent tenant changes. 5. Trust Your Instincts, But Stay Within Legal Boundaries As a landlord, it’s important to trust your instincts when evaluating potential tenants. If something feels off, it’s worth taking the time to investigate further. However, it’s equally important to ensure that your decision-making process complies with Fair Housing Laws. These laws prohibit discrimination based on race, color, national origin, religion, sex, familial status, or disability. Make sure your criteria are consistent for all applicants and based on legitimate business reasons. 6. Set Clear Expectations Early On Before finalizing your decision, have a detailed conversation with the prospective tenant about your expectations. Discuss: Rent Payment: Clarify when rent is due, how it should be paid, and any late fees that apply. Maintenance Responsibilities: Outline what maintenance tasks the tenant is responsible for, such as yard work or changing air filters. Property Rules: Discuss any property-specific rules, such as noise restrictions, parking arrangements, and pet policies. Clear communication of expectations can prevent misunderstandings and conflicts down the road. It also gives the tenant an opportunity to ask questions and ensure they are comfortable with the terms. 7. Use a Comprehensive Lease Agreement A well-prepared lease agreement is essential to protecting both you and your tenant. The lease should cover all aspects of the tenancy, including: Rent and Deposit Details: Clearly state the rent amount, due date, and security deposit terms. Lease Duration: Specify the lease term and any renewal options. Maintenance and Repairs: Define who is responsible for routine maintenance and how repair requests should be handled. Rules and Regulations: Include any property rules, such as noise restrictions or pet policies. Termination Conditions: Outline the conditions under which the lease can be terminated by either party. Having a comprehensive lease agreement ensures that both parties understand their rights and responsibilities, reducing the potential for disputes. Selecting the right tenant is not just about filling a vacancy; it’s about finding someone who will respect your property, pay rent on time, and contribute positively to the community. By conducting thorough screening, assessing financial stability, checking references, and considering personal traits, you can significantly increase your chances of choosing the right tenant. Remember, a careful selection process is an investment in the long-term success and profitability of your rental property.